Financial Policy

Stubbs Prosthetics & Orthotics Inc.

Benefits are determined by your insurance at the time your claim is processed. All benefit calculations are only an estimate, based on information obtained from your insurance company. The final total may be different than what was initially calculated by Stubbs Prosthetics & Orthotics, Inc.

Proof of Insurance

All patients must complete our patient information form before being seen. We must obtain proof of insurance. If you fail to provide us with the correct insurance information in a timely manner, you may be responsible for any balance due on the claim.


If your insurance changes, please notify us before your next visit so we can make the appropriate changes to help you receive your maximum benefits. If your insurance company does not pay your claim, you will be responsible for the balance.

Minor Patients

The guardian of a minor is responsible for payment. 

Private Insurances and Medicare/Medicaid

We accept most insurance plans and bill both primary and secondary insurance. We request that half of the estimated balance due be paid prior to work being started. The remaining balance is due at delivery.

Worker’s Compensation

Prior to your appointment we require the contact information for your Worker’s Compensation case manager. No items will be dispensed until all authorizations / referrals are received. If we are unable to verify coverage we request that half of the estimated balance due be paid prior to work being started. The remaining balance is due at delivery.

Motor Vehicle

We do not accept auto insurance claims. If you have been in an accident and auto insurance must be billed before any private payer, you will be responsible for paying us in full, unless we can confirm with your private pay carrier that you have completed the required subrogation forms for them to pay as primary on your claim without billing the motor vehicle insurance.

Litigation

If you are involved in litigation that affects the payment of our services, you are responsible for our attorney fees. 

Financing

We partner with CareCredit when financing is needed. If you would like more information about CareCredit or would like to apply for CareCredit please visit their website at www.carecredit.com.


Alternatively, we are partnered with RepeatMD / Affirm when one doesn’t qualify for CareCredit. 

Self-Pay

Half of the estimated balance due must be paid prior to work being started. The remaining balance is due at delivery.

Refund Policy

If a patient refund is determined, it is issued to the patient or guardian if the patient is a minor, via paper check through USPS.

Self-Pay

All returned checks are subject to a service fee. Should a check be returned, the account must be resolved prior to any future services being rendered.

Payment Options

We accept Visa, MasterCard, Discover, and American Express. Payments may be made over the phone or in person at one of our two locations.

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